Privacy Policy

This privacy policy is a legally binding document between you and Kick Kare (both terms defined below). The terms of this privacy policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the i accept tab or by use or the website or App) and will govern the relationship between you and Kick Kare for your use of the website (defined below).

User/Client hereinafter referred to as ("you") and KICK KARE ONLINE SERVICES PRIVATE hereinafter referred to as ("Kick Kare"). Kick Kare is owner and operator of ("the website"), Kick Kare mobile application for on online booking home services providers ("Kick Kare app"),collectively, including all content provided by Kick Kare through the Kick Kare app and the website

This policy and all its clauses are applicable to Kick Kare which is a online service booking platform completely owned and operated by KICK KARE ONLINE SERVICES PRIVATE LIMITED. Please read the following clauses to understand about our information gathering and dissemination practices. It is understood that by using our website / mobile app, you consent to the information gathering practices used anywhere in the website / mobile app

You have right not to provide personally information. If you intend to view this Kick Kare service and/or or share your information with the Kick Kare service, it is solely at your own volition, risk and after reading and confirming it to this privacy policy.

By visiting our website / mobile app, you accept our privacy policy. In case you do not agree to the terms of this privacy policy as mentioned below, we advise you to leave the website/ mobile app immediately.

To make sure you are aware of any changes please review this privacy policy periodically .It’s your duty to review our privacy policy periodically so that you get aware of any changes. This privacy policy is subject to change at any time without giving prior notice

By mere use of the website, you expressly agree to our use and disclosure of your personal information in accordance with this privacy policy. This privacy policy is incorporated into and subject to the terms of use.

1.Personal details and other information

While using our website or app, we collect and store your personal information which is provided by you from time to time. Our primary purpose in doing so is to provide you a safe, efficient, smooth aexperience . This allows us to provide services and features that most likely meet your requirement, and to customize our website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose."personal information" is defined to include information that whether on its own or in combination with other information such as: name, address, email address, phone number, sms etc. Users may, visit our website or App anonymously. We will collect personal identification information from Users only if they willingly submit such data to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain website or App related activities.

We collect service professional’s personal information offering their products and services. This information is partially or fully accessible to all visitors using Kick Kare website or mobile application, either directly or by submitting a request for a service. Service professionals and customers are required to create an account to be able to access certain portions of our website, such as booking a service, exploring service rate etc. Service professionals, if and when they create an account with Kick Kare, will be required to disclose information including personal contact details, agree to participation in various communications ,feedbacks or any other information that can be used to provider customer satisfaction. The type of personal information that we collect from you may varies based on your particular interaction with our website or mobile application

Consumers/user: When customer registered their information while booking a service , we will collect information such as your name, pincode code, mobile no.,email address and other personal information. You also may provide us with your, mailing address, and demographic information (e.g., gender, age, to user surveys and/or offers).

We may collect personal data that you just post in any blog, profile, wants, or feedback, and any comments or discussions you post in any blog, chat room, or other correspondence site or on the web site or mobile application, or any comments you provide during dispute resolution with other users of the web site or mobile application.

Service professionals/Service Provider: if you are a service professional want to join us , we will require you(professional) to register for an account. During the account registration process, we will collect your name, business name, telephone number, address, zip code, a description of your servicesand email address etc. In addition, you may provide other content or information about your business, including photographs etc. We also may collect payment information from you.

We use information collection devices like "cookies" on pages of the web site to assist analyze our online page flow, helps in promotional effectiveness, and promote trust and safety.

User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent.If they do so, some parts of the Site may not function properly.

If you transact with us, we collect some more information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/or other payment details as per requirment and tracking information from cheques or money orders. If you choose to post messages on our message panels or other message areas or leave feedback, we will collect that data you provide to us. We maintain this information to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

If you send us emails or letters, or if other users or third parties send us correspondence about your activities or postings on the website, we may collect such data .we collect personal data (email address, name, phone number other payment instrument details, etc.) From you when you registered an account with us. While you can surf some sections of our website without being a registered user, certain activities (such as placing an order to avail any services) may not require registration. We do use your contact information to send you offer related information as per your previous order and interests.

At the time of availing the Kick Kare service you will share certain personal information with Kick Kare.such as your name, address, mobile number, e-mail ids, your age, payment details and any other personal information, which you may provide in connection with the services.

In case you participate in any other schemes, facilities, services provided by the Kick Kare service, you would be required to provide other information. Such information will also remain in Kick Kare’S database and will be considered as your personal information and will be treated as confidential.

2. Use of demographic / your profile information

We use personal information to provide the services you request through website or app.

We use your personal info to resolve disputes,help promote a secure service ,troubleshoot issues,collect payment, inform you regardingdifferent on-line and offline offers, products, services, and updates, detect andprotect us against error, fraud and other criminal activity, enforce our terms and conditions, and as otherwise described to you at the time of collection of information.

3. Sharing of personal information

We do not sell, trade, or rent Users personal information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the website or App or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

4. How personal information is used?

We collect your personal information and aggregate information about the use of our website and services to better understand your requirements and to provide you with a better website and App experience.

To provide our services to you, including registering you for our services, verifying your identity and authority to use our services, and to otherwise enable you to use our website/mobile app and our services;

-For customer support and to respond to your inquiries and for internal record-keeping purposes

To process billing and payment, including sharing with third party payment gateways in connection with website/mobile app and/or Kick Kare's products and services

To occasionally send promotional emails to the email address you provide regarding new products from Kick Kare service, special offers from Kick Kare service or other information about our services

To contact you via email, telephone, mail, or, where requested, by text message, to deliver certain services or information you have requested;

We may use your general informationsuch as (i.e., age, postal code, residential and commercial addresses, and other various data) to help the promotion of goods and services to appropriate target audiences and for other research and analytical purposes

To improve our website or Appfunctioning We may use feedback you provide to improve our services.

5. Security precautions

Our website/mobile app has adequate and reasonably good security measures in place to protect the loss, misuse, and alteration of your information under our control. Whenever you modify or access your account data, we offer the use of a secure server. Once your information is in our possession we stick to to strict security guidelines, protecting it against unauthorized access.

KickKare needs to caution you that the KickKare server could be vulnerable to hacking, virus attacks and your personal information may be at risk. KickKare takes all the necessary and reasonable caution to protect the KickKare server and data.

No security measures, however, are 100% complete. Therefore, we do not promise and cannot guarantee, and thus you should not assume, that your personal information or private communications won’t be collected and used by others.

You should take many steps to protect against unauthorized access to yourlogin password, phone, and computer, you must do other things like signing off regularly if using a shared computer, choosing a robust and strong password that nobody else knows or can easily guess, and do not share your log-in and password with others. Kick Kare is not responsible for the unauthorized use of your information or for any lost, stolen, compromised passwords, or for any activity on your account via unauthorized password activity.

6. Updating and correcting your personal information

You can review, correct or update your personal information by logging into the website / mobile app . You must update your personal information time to time if it changes or is inaccurate to avail services. We will close your account and remove your personal information on your written request. We do retain information from closed accounts in order to obey the law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations of any registered user, enforce our terms of use, and take any other actions otherwise permitted by law that we deem necessary in our sole and absolute discretion. You should understand, however, that once you publicly post a request, feedback, offer, want, or any other information onto the website / mobile app, you may not be able to change or remove it. Once we have removed your account, you agree that Kick Kare shall not be responsible for any personal information that was not included within your deleted and/or removed account that remains on the website/ mobile app.

Kick Kare endeavors to protect your personal information. Kick Kare may share your personal information with its sponsors, service providers and its business partners.Your Personal information may be shared so that you may receive newsletters, offers, information about new products &services, launches, facilities, schemes and other information, if applicable.

7. Changes to this privacy policy

Kick Kare has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site or App. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications/ changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.KickKare have and continue to have the right to modify, change or update privacy policy at any time. However, KickKare will use your personal information in a manner consistent with privacy policy at the time you shared personal information.

8. Pre-approved sharing of personal information

In case Kick Kare is required to disclose your Personal Information in order to assist the Government Authority or in adherence to the Court or to protect the interest of the Kick Kare Service and/or any particular user(s), Kick Kare will disclose it without obtaining prior permission from you. We may disclose personal information if needed to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to summons, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our terms or privacy policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

Please contact us at: or contact no. as mentioned in our website
This document was last updated on date August 2, 2019